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The Personal Data of the Users are notably collected at the time of the opening of their account on the Platform, of their placing of order and of the related payments.
The main Personal Data collected are for Seller Users: username; email; password; country; status; IP address (of the equipment and of the internet service provider); browsing data (language preference; date and time of access to the Platform; pages of the Platform visited; etc.).
The main Personal Data collected are for Buyer Users: surname; first name; address; email; IP address (of the equipment and internet service provider); navigation data (language preference; date and time of access to the Platform; pages of the Platform visited; etc.).
In accordance with the law 78-17 of January 6, 1978, modified by the laws of August 6, 2004 and June 20, 2018, Distroville commits itself to process the Personal Data of its Users, in particular in order to carry out the sales concluded through the Platform, to carry out statistics or analyses, commercial prospecting, as well as to send qualified information to the said Users.
Furthermore, it is reminded that the Personal Data requested from the User is notably necessary for the proper processing of any order for Products, for its payment and execution, as well as for the preparation of invoices.
However, they are not resold.
Distroville undertakes to guarantee the confidentiality of the Personal Data processed in the context of the execution of its obligations.
Furthermore, as this data may be communicated to Distroville’s partners in charge of the execution, processing, management and payment of the orders, Distroville ensures that these partners present the same sufficient guarantees as to the implementation of appropriate technical and organisational measures, so that the processing meets the requirements of the applicable regulations.
Furthermore, Distroville is entitled to disclose the Personal Data of the Users, in case of obligation by law or in case of violation of the present by the Users.
Users’ consent is presumed for the use of such data for the sole purpose of opening an account on the Platform, placing an order and making related payments.
Where Users’ Personal Data is used for marketing purposes, Users’ prior express consent is required. Users always have the possibility to withdraw their consent by sending an email to: firstname.lastname@example.org.
The Platform is hosted by OVH and WordPress.
The Personal Data collected are hosted by OVH, WordPress and some additional extensions listed below.
Distroville commits to implement all necessary means to ensure the security and confidentiality of Personal Data.
Thus, in order to protect the Personal Data of the visitors of its Platform, Distroville takes a set of precautions and follows the best practices in the matter, to ensure that the said data are not lost, diverted, consulted, disclosed, modified or destroyed in an inappropriate way.
What is a “cookie”? A “cookie” or tracer is an electronic file deposited on a terminal, such as a computer, a tablet or a smartphone, and in particular read when connecting to a website, reading an email, installing or using software or a mobile application, whatever the type of terminal used.
In particular, the proper functioning of the Platform implies the presence of cookies implanted in the User’s computer, when he/she connects, in order to record information relating to navigation (pages consulted, date and time of consultation, etc.) and the identity of its visitors.
The first time the User connects to the Platform, a banner explaining the use of “cookies” will appear. From then on, by continuing to browse, the User will be deemed to have been informed and to have accepted the use of said “cookies”.
Rights relating to Personal Data
In accordance with national and European regulations in force, the User has a permanent right of access, modification, rectification, limitation, opposition and portability of information concerning him/her.
To exercise these rights, the visitor simply needs to write to the following email address: email@example.com.
If the User no longer wishes to receive Distroville’s news, solicitations (by telephone, SMS, postal mail or email) and invitations, he/she can indicate this via the link reserved for this purpose, modify his/her choices by contacting Distroville under the conditions mentioned above or, if necessary, by modifying the parameters of his/her online account.
Furthermore, if a User has reason to believe that the security of his Personal Data has been compromised or that such Data has been misused, he is entitled to contact Distroville at the following email address: firstname.lastname@example.org.
Distroville will investigate complaints regarding the use and disclosure of Personal Data and will try to find a solution in accordance with the applicable regulations.
For any additional information or complaint, the User can contact the CNIL (www.cnil.fr).
The payment of any Product is made by credit card on the Distroville Platform, by means of a secure payment service.
Users’ transaction information is kept for as long as necessary to complete the orders concerned. Once the orders are completed, the corresponding transaction information is deleted.
All direct payment gateways are PCI-DSS compliant, managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard and American Express.